Warrior One Stop

Your One Stop Resource

Do you have questions about your financial aid, billing, registration or student records? Or general inquiries? Visit or contact the Warrior One Stop which brings together the offices of the Bursar, Financial Aid, Registrar, Parking & Transportation, Student Employment, and MACK Card.


Austin Hall – First Floor
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Stop by duringbusiness hours. No appointment is required.

Personalized Customer Service for Students, Families, Faculty & Staff

Instructor pointing to a student's paperWhy contact several different offices to discuss your or your student’s enrollment-related concerns? With Warrior One Stop as a single, convenient resource, you’ll have access to our cross-trained specialists who can answer important questions in areas like:

  • FAFSA completion, financial aid and scholarship review
  • Student accounts and billing information
  • Course registration
  • Degree planning and conferral
  • And more!

Warrior One Stop Highlights

Warrior One Stop provides you with registration, student account and financial aid resources and general support. You’ll also get:

In-Person, Remote & 24/7 FAQ Support Options

Stop by Austin Hallduring business hoursfor face-to-face customer service. No appointment is necessary. Or call us at 978-837-5599 oremail us. 24/7 FAQ support is also available when you use Mackbot, Merrimack’s chatbot.

A Brand New Dedicated Space On Campus

Undergoing a major renovation in January 2022, Warrior One Stop’s Austin Hall location provides a new front office with a welcome desk. The first floor also includes individual meeting rooms for more personal discussions.

How Can We Help? Hours & Contact Info

Fall and Spring Semester Hours
  • Monday-Friday (in person, online and phone): 8:30 a.m.-4:30 p.m.
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